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Problem:
Your Name:
Account Number:
• All clients have an account number which can be seen on the connection screen each time you connect to the Internet. Example: int00000@alphahunt.com
• Tip: Open Internet Explorer and go to: Tools / Internet Options / Connections / double click on your account.
Email Address:
Your Location:
Contact Phone:
• If possible this should be a phone number not used by your computer, so our technicians can have you connect to the Internet while on the phone with you.
Connection Nr.:
• This is the phone number on the connection screen that you see each time you connect to the Internet.
• Tip: Open Internet Explorer and go to: Tools / Internet Options / Connections / double click on your account / Properties.
Type of Problem:

My problem is not listed here
I need help with my setup
I can not connect to the Internet
It takes a very long time to connect
I can not receive Email
I can not send Email

Connection IP:
• If you are unable to send Email, we need your connection IP Address. To get this in Windows go to Start / Run / Type "command" and click OK / Type "ipconfig" and hit the Enter key.